Privacy Policy
How ScapeTZ handles app, purchase, and support data.
This Privacy Policy explains how ScapeTZ (also known as ScapeZone, the “App”) handles information when you use the App on iPhone, iPad, Apple Watch, or Mac.
1. Information stored on your device
The App stores settings such as selected cities, time format, temperature unit, work hours, widget preferences, and language preferences on your device. Some of this information is shared locally between the App, its widgets, Apple Watch companion, and Mac menu bar companion through Apple-provided app group and keychain storage.
This locally stored information is used to provide the App’s features. You can remove it by deleting the App and its related data from your devices.
2. Purchases and subscriptions
Purchases are processed by Apple through the App Store. We do not receive or store your full payment card number or Apple Account password.
Apple and our paywall and subscription service provider, Superwall, may process information needed to provide purchases and paid access, including:
- App Store product and purchase history;
- subscription, trial, renewal, expiration, refund, and entitlement status;
- anonymous or pseudonymous app, device, SDK, session, and paywall interaction information; and
- diagnostic events related to presenting a paywall, completing a purchase, or restoring purchases.
We use this information for app functionality, purchase restoration, entitlement management, paywall performance, analytics, fraud prevention, and customer support. We do not sell this information or use it for third-party advertising.
Apple handles App Store data under Apple’s Privacy Policy. Superwall handles data it processes under its own privacy policy linked above.
3. Support communications
If you contact us, we receive the information you choose to provide, such as your email address, message, and any diagnostic details or screenshots you include. We use it only to respond to your request, investigate problems, and improve the App.
Please do not send sensitive personal information that is not necessary for support.
4. Data sharing
We share information only as needed with service providers that help operate the App, including Apple for App Store purchases and Superwall for paywalls, purchase analytics, and entitlement management. We may also disclose information when required by law or when reasonably necessary to protect users, our rights, or the security of the App.
We do not sell personal information.
5. Retention and deletion
On-device settings remain until you change them or remove the App’s data. Support correspondence is retained only as long as reasonably necessary to resolve the request, maintain support records, or comply with legal obligations.
Purchase records are retained by Apple according to Apple’s policies. Data processed by Superwall is retained according to Superwall’s policies. To request access to or deletion of information that we control, contact us using the address below. We will respond and, where appropriate, coordinate with our service providers.
The App does not require you to create a ScapeTZ account, so there is no separate in-app account to delete.
6. Children
The App is not designed to collect personal information from children. If you believe a child has provided personal information through a support request, contact us so that we can review and delete it where appropriate.
7. Security and international processing
We use reasonable technical and organizational measures to protect information. No electronic transmission or storage method is completely secure. Apple and Superwall may process information in countries other than the country where you live, subject to their respective safeguards and policies.
8. Changes to this policy
We may update this policy when the App, our service providers, or legal requirements change. The current version and its effective date will be published on this page.
9. Contact
For privacy questions or requests, contact hanry6013@gmail.com.
Last updated: August 10, 2026